Many organisations have introduced automation and intelligent tools. For them, the next step is to have an integrated approach to combine the power of these technological tools and use them to drive greater business value. This session will showcase a framework for doing this and explain how the approach can deliver maximum value. 

• Develop GBS operating models and capabilities tailored to improving decision-making, end-to-end process visibility and value-generating insights
• Expand the value proposition of your operating model through a data-driven, human-centric digital transformation
• Establish clear and effective roles and transformation ownership by gaining an end-to-end view of your operations
• Create a positive feedback loop between your organisation’s data and automation
• Developing a true multi-functional solution hub powered by insights 

Join this industry leader as they explore how, in an era of unpredictable shifts and business remodelling, they leveraged the full range of their digital toolkit to reconstruct their organisation and business units for increased agility – yet failed to see truly impactful results until they took change management seriously and re-examined the structures, governance and strategy of their organisation in-line with this goal.

• Explore the innovative ways in which operating models are transforming in response to global market shifts and developments
• Understand how businesses are responding to hybrid work environments and rapidly evolving technology to create resilient and sustainable process structures
• Investigate how new structure can assist in the adoption and integration of new digital technologies
• Confront the barriers to transformation by championing change and garnering internal buy-in
• Identify the critical digital competencies required and drive upskilling
• Create an enterprise-wide foundation which ensures technological innovation can be as successful as possible

In this panel, you will learn how our expert leaders tackle the challenges of leadership in the modern era of hybrid working and mass digital transformation by effectively re-examining their employee management techniques, their technological capabilities and their approach to enterprise-wide collaboration. These lessons in change management techniques will help you to:

• Develop frameworks to ensure successful employee engagement in a hybrid business model
• Create a successful asynchronous work environment by leveraging tools and strategies that enable effective collaboration, transparent communication and knowledge sharing between a flexible workforce
•  Leverage technologies and data to facilitate streamlined employee engagement
• Examining what current employees value the most to prioritise impactful changes
• Engage your employees with their new working life by discovering new methods of managing a flexible workplace, and the how your operating model is at the heart of flexible working
• Create synergy between human and machine by non-invasively implementing your automation technologies, ensuring sustainable and scalable transformation