Ahead of Shared Services & Outsourcing Week Europe 2023, this report features our global state-of-the-industry results, where over 100 respondents explore how to mature and future-proof their GBS & shared services operating model. This comprehensive benchmarking report will also provide you with the unique opportunity to explore what areas companies are investing in over the next 6-12 months, current operating models, working models, location strategies and talent strategies being utilised in the industry and whether these are predicted to change over the coming year, as well as the greatest challenges with maturing and future-proofing GBS and future GBS promises to businesses. In addition, you can find a summary of the key trends, to help you mature and future-proof your GBS and shared services operating model, drive value, purpose and growth-led transformation.

Read the report and discover:

• Where organisations are in their GBS journey
• What areas companies are investing in over the next 6-12 months
• The current operating models, working models, location strategies and talent strategies being utilised in the industry and whether these are predicted to change over the coming year
• The greatest challenges with maturing and future-proofing GBS and the shared services operating model
• Future GBS promises to the business

Download the full report here >>>