Reducing costs and improving efficiency are no longer sufficient to stay competitive in today's business landscape. Instead, shared services need to go beyond this traditional cost-reduction mindset to be seen as a strategic asset that can drive value. By repositioning the shared services operating model as a value-driver, organisations can focus on delivering superior customer service, enhancing the quality of their products and services, and driving innovation. 

Ahead of the Shared Services & GBS Leaders Exchange 2023, this report features our global state-of-the-industry results, where over 100 shared services and GBS leaders explore how to reposition the shared services operating model as a value driver. 

This comprehensive report will also provide you with the unique opportunity to explore where companies are investing this year, their current operating models, predicted changes to the operating model over the coming year, the greatest challenges with repositioning the shared services operating model, and future GBS promises to the business, to help you leverage strategic drivers to generate business value for your organisation. 

Read the report and discover: 

• Where companies are investing this year 
• What operating model companies are currently utilising 
• Predicted changes to the operating model over the coming year 
• The greatest challenges with repositioning the shared services operating model 
• Future GBS promises to the business 

Download the full report here! >>>