Pre-Conference Workshops, Tuesday, September 17, 2024


9:00 am - 10:30 am WORKSHOP A: Shared Services 101: Leading Your Organization Through the Shared Services Journey and Avoiding Pitfalls

Courtney Jackson - Partner, ScottMadden
Laura Campbell - Director, ScottMadden

For a successful shared services operation in higher education, key factors include a clear strategy, strategic placement of activities, a detailed business case, phased implementation, and robust change management. This workshop will cover essential elements for success, maximizing value in uncertain economic times, and avoiding common implementation pitfalls. Topics covered include: 

  1. Strategic drivers to secure budget/funding from leadership. 
  2. Critical activities for effective design, implementation, and stabilization. 
  3. Ensuring business partners have the necessary skills and competencies. 
  4. Next-generation design concepts, key technologies, and intelligent automation. 
  5. Identifying and mitigating common design and implementation pitfalls. 
  6. Practical change management techniques and fostering a collaborative culture. 




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Courtney Jackson

Partner
ScottMadden

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Laura Campbell

Director
ScottMadden

8:00 am - 10:00 am Registration Begins

10:30 am - 11:00 am Morning Coffee Decompress

11:00 am - 12:30 pm WORKSHOP B: The Dos and Donโ€™ts of Effective ERP Transitions

Patrick McClain - Executive Director HR Shared Services, University of California โ€“ San Francisco

Now, in the golden era of technology, many institutions look at their ERP and realize they need a change if they are to adapt and survive in the digital world. This change costs thousands, is an extensive team effort across multiple functions and areas, and doesnโ€™t come with a roadmap. Until now. Join us as we discuss: 

 

  • The pitfalls of large-scale transitions and how to avoid them. 
  • The Key Differentiators that must be considered when evaluating implementation. 
  • Best change management practices to ensure a smoother transition. 


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Patrick McClain

Executive Director HR Shared Services
University of California โ€“ San Francisco

12:30 pm - 1:30 pm Lunch

TBD

1:30 pm - 3:00 pm Workshop C: Transforming Higher Education Shared Services: Best Practices in Lean Process Improvement

Tomika Grace Adams - Sr Director, Compensation and HR Services, Stanford University School of Medicine

This workshop delves into the transformative potential of Lean Process Improvement for higher education shared services. It offers essential tools and knowledge for those seeking to achieve operational excellence and enhance the effectiveness of their shared services. Participants will gain practical strategies to eliminate inefficiencies, enhance service quality, and streamline operations. A detailed case study of the experiences of Stanford's own Tomika Adams, attendees will walk away learning how to:


  1. Illustrate the value of lean process improvement  
  2. Build a culture of continuous improvement and operational excellence.
  3. Map and measure current state-end-to-end processes to visualize the value stream.
  4. Apply Lean Six Sigma methodologies to eliminate waste and continuously improve processes


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Tomika Grace Adams

Sr Director, Compensation and HR Services
Stanford University School of Medicine

3:00 pm - 3:00 pm End of Day

5:30 pm - 6:30 pm Drinks Reception

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Conference passes provide access to the Big Idea Stage, Receptions, Meals, the Innovation HUB, and so much more!

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Gold

Super Early Bird: Register by December 13, 2024

Main Conference Pass

  • Main Conference
  • Breakfast & Lunch Daily
  • Networking Activities
  • Access to Innovation Hub
  • Exciting Keynotes
  • Access to Digital Content and Sessions
  • Actionable Tracks
  • Interactive Discussion Groups
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$3,599.00 $1,099.00
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Super Early Bird: Register by December 13, 2024

All Access Pass: (Workshops)

  • Main Conference
  • Breakfast & Lunch Daily
  • Networking Activities
  • Access to Innovation Hub
  • Exciting Keynotes
  • Access to Digital Content and Sessions
  • Actionable Tracks
  • Interactive Discussion Groups
  • Workshops
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Gold

Vendor Main Conference Pass

  • Main Conference
  • Breakfast & Lunch Daily
  • Networking Activities
  • Access to Innovation Hub
  • Exciting Keynotes
  • Access to Digital Content and Sessions
  • Actionable Tracks
  • Interactive Discussion Groups
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