Higher Education Shared Services & Outsourcing Week Conference
Pre-Conference Workshops, Tuesday, September 17, 2024
9:00 am - 10:30 am
WORKSHOP A: Shared Services 101: Leading Your Organization Through the Shared Services Journey and Avoiding Pitfalls
Courtney Jackson -
Partner,
ScottMadden
Laura Campbell - Director, ScottMadden
For a successful shared services operation in higher education, key factors include a clear strategy, strategic placement of activities, a detailed business case, phased implementation, and robust change management. This workshop will cover essential elements for success, maximizing value in uncertain economic times, and avoiding common implementation pitfalls. Topics covered include:
- Strategic drivers to secure budget/funding from leadership.
- Critical activities for effective design, implementation, and stabilization.
- Ensuring business partners have the necessary skills and competencies.
- Next-generation design concepts, key technologies, and intelligent automation.
- Identifying and mitigating common design and implementation pitfalls.
- Practical change management techniques and fostering a collaborative culture.
Sponsored by: ScottMadden
8:00 am - 10:00 am
Registration Begins
10:30 am - 11:00 am
Morning Coffee Decompress
11:00 am - 12:30 pm
WORKSHOP B: The Dos and Don’ts of Effective ERP Transitions
Patrick McClain -
Executive Director HR Shared Services,
University of California – San Francisco
Now, in the golden era of technology, many institutions look at their ERP and realize they need a change if they are to adapt and survive in the digital world. This change costs thousands, is an extensive team effort across multiple functions and areas, and doesn’t come with a roadmap. Until now. Join us as we discuss:
- The pitfalls of large-scale transitions and how to avoid them.
- The Key Differentiators that must be considered when evaluating implementation.
- Best change management practices to ensure a smoother transition.
Patrick McClain
Executive Director HR Shared ServicesUniversity of California – San Francisco
12:30 pm - 1:30 pm
Lunch
TBD
1:30 pm - 3:00 pm
Workshop C: Transforming Higher Education Shared Services: Best Practices in Lean Process Improvement
Tomika Grace Adams -
Sr Director, Compensation and HR Services,
Stanford University School of Medicine
This workshop delves into the transformative potential of Lean Process Improvement for higher education shared services. It offers essential tools and knowledge for those seeking to achieve operational excellence and enhance the effectiveness of their shared services. Participants will gain practical strategies to eliminate inefficiencies, enhance service quality, and streamline operations. A detailed case study of the experiences of Stanford's own Tomika Adams, attendees will walk away learning how to:
- Illustrate the value of lean process improvement
- Build a culture of continuous improvement and operational excellence.
- Map and measure current state-end-to-end processes to visualize the value stream.
- Apply Lean Six Sigma methodologies to eliminate waste and continuously improve processes
Tomika Grace Adams
Sr Director, Compensation and HR ServicesStanford University School of Medicine
3:00 pm - 3:00 pm
End of Day
5:30 pm - 6:30 pm
Drinks Reception
Register Now. Which customer are you?
Conference passes provide access to the Big Idea Stage, Receptions, Meals, the Innovation HUB, and so much more!
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Gold
Super Early Bird: Register by December 13, 2024Main Conference Pass
- Main Conference
- Breakfast & Lunch Daily
- Networking Activities
- Access to Innovation Hub
- Exciting Keynotes
- Access to Solutions Pavillions
- Access to to digital content and sessions
- Actionable Tracks
- Interactive Discussion Groups
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Platinum
Super Early Bird: Register by December 13, 2024All Access Pass: (Workshops, Site Tour, Experiences)
- Main Conference
- Breakfast & Lunch Daily
- Networking Activities
- Access to Innovation Hub
- Exciting Keynotes
- Access to Solutions Pavillions
- Access to to digital content and sessions
- Actionable Tracks
- Interactive Discussion Groups
- Workshops
- Experience
- Women's Day
${{ total }}
Gold
Vendor Main Conference Pass
- Main Conference
- Breakfast & Lunch Daily
- Networking Activities
- Access to Innovation Hub
- Exciting Keynotes
- Access to Solutions Pavillions
- Access to to digital content and sessions
- Actionable Tracks
- Interactive Discussion Groups
${{ total }}
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