In preparation for Shared Services for Higher Education 2020, we wanted to share these exclusive past presentations with you from 2019. Below you will find expert content on:

• Creating the Story of the Benefits: How to Change Stakeholders’ Mindset from One of Resistance to Champions of Your SSC: Peggy Kay, Assistant V.P. Technology, University of the Pacific
• Developing an Effective Roadmap for Staff Development and Leadership Succession Planning: Rosemary Madnick, Executive Director, Office of Grants and Contracts Administration, University of Alaska Fairbanks, and Nancy Lewis, Executive Director, Sponsored Projects, University of California, Irvine
• Tips and Tools to Turn Your Shared Services Vision into Reality: Lisa Sharpe, Project Director, Shared Services Operations, Office of the AVP for Finance, West Virginia University
• Measuring for Success: Demonstrating ROI Through Metrics and Benchmarking: Erika Wilson, Sr. Director Health Sciences Sponsored Projects Pre-Award Office and Health Sciences Research Service Core, Interim ADCS Finance, University of California San Diego
• Change Management, Communication, and Stakeholder Engagement - Critical Components to Effective Change Management: Peggy Kay, Assistant V.P. Technology, University of the Pacific, and Chase Loper, Director Shared Services, Duquesne University
• How to Recruit & Retain Exceptional SSO Executive Leadership: Brenda Rebman, MBA, CHPR, CMC, CHE, Chief Human Resources Officer, Office of the Associate Vice Chancellor, UC Davis
• Case Study: An Opt-In Approach to Shared Services at Princeton University: Brandon Gaines, Shared Services Director at Princeton University