Higher Education Shared Services & Outsourcing Week:

Frequently Asked Questions


What are shared services in higher education?

Shared services in higher education refer to the consolidation of administrative and support functions across multiple departments or institutions to improve efficiency and reduce costs. This can include services like IT support, HR, finance, and procurement.


What topics will be covered?

The conference will feature standout sessions and top-rated speakers discussing pertinent topics such as RPA & AI, best practices in lean process improvement, employee burnout, and capacity modeling. These sessions aim to provide valuable insights and practical strategies to enhance efficiency and well-being within higher education institutions. Check the agenda for a detailed agenda and session timings.


Why should I attend?

Running for close to a decade, the Higher Education Shared Services & Outsourcing Week conference has solidified itself as the leading conference for higher education shared services professionals. It's the only conference of its kind globally, and we pride ourselves on putting our community first. We listen to your feedback and tailor our agenda to meet your needs, help you benchmark, and anticipate future trends. Join us to connect with peers, gain valuable insights, and stay ahead in the ever-evolving world of higher education shared services.


What networking opportunities are available? 

Enjoy catered lunches, receptions, and more—leave your school rivalries at home and connect with new friends and colleagues in a relaxed, welcoming atmosphere! These events provide the perfect setting to build relationships, share experiences, and expand your professional network within the higher education shared services community.


When will I receive my conference material?
Your conference handouts will be distributed on the first morning of the conference (unless otherwise stated in the event program). Additional conference material will be made available on a temporary website after the event. You will be provided with access details for this website at the conference.


When should I pay for the conference?
Payment must be received prior to the conference.


How should I pay for the conference?
Payment can be made online by credit card. You can book online here.


Are the meals included?
Yes, all refreshments and conference lunches have been carefully selected to offer you the best in banqueting. Check the agenda for times.


Can I register onto a workshop at the conference venue?
Yes, you may register for workshops on-site, and our registration personnel will be happy to help you.


How many attendees will be at my conference?
This varies for each conference. Please do ask at our registration desk if you would like us to assist in facilitating meetings with anyone present to ensure you receive maximum benefit from the day.


How can I get to the venue?
The hotel phone number is listed within the conference information. Once registered, you will receive a Hotel & Conference Venue Location Map. Details are also available on the Venue page. Please contact us if you require any further information or assistance.


What about accommodation? 
The cost of the hotel accommodation and travel is not included in the registration fee. Details of the accommodation options are also included within the conference information, and on the Venue page. To take advantage of our corporate accommodation rate, please quote you are attending an IQPC conference when making your reservation.


What should I wear?
The dress code at the conference is business casual. The speakers usually come in business attire.


Special Needs 
If you have any special needs, disabilities, and/or dietary restrictions that we may address to make your participation at our events more enjoyable, please do let us know when registering.


Delegate Substitutions and Cancellations 
Please view our cancellation policy.


Will I receive any information from you in the mail?
After the conference, from time to time, you may receive brochures on related topics.


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Register Now. Which customer are you?

Conference passes provide access to the Big Idea Stage, Receptions, Meals, the Innovation HUB, and so much more!

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Gold

Super Early Bird: Register by January 17, 2025

Main Conference Pass (Jun. 3-4)

  • Main Conference
  • Breakfast & Lunch Daily
  • Networking Activities
  • Access to Innovation Hub
  • Exciting Keynotes
  • Access to Digital Content and Sessions
  • Actionable Tracks
  • Interactive Discussion Groups
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$2,999.00 $1,199.00
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Platinum

Super Early Bird: Register by January 17, 2025

All Access Pass (Jun. 2-4)

  • Workshops
  • Main Conference
  • Breakfast & Lunch Daily
  • Networking Activities
  • Access to Innovation Hub
  • Exciting Keynotes
  • Access to Digital Content and Sessions
  • Actionable Tracks
  • Interactive Discussion Groups
Unit Price
$3,999.00 $2,199.00
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Gold

Vendor Main Conference Pass

  • Main Conference
  • Breakfast & Lunch Daily
  • Networking Activities
  • Access to Innovation Hub
  • Exciting Keynotes
  • Access to Digital Content and Sessions
  • Actionable Tracks
  • Interactive Discussion Groups
Unit Price
$3,999.00
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