Unlock the Highlights from Higher Education Shared Services & Outsourcing Week (Higher Ed SSOW) We’re still buzzing from the incredible success of Higher Ed SSOW this past September! The feedback from attendees has been overwhelmingly positive, proving once again why this event is the go-to forum for driving innovation and...

Higher education institutions face unique challenges in streamlining operations. Kellie Campbell, Chief Information Officer, Vermont State Colleges System, shares her expertise in a must-read thought leader interview, offering a practical guide to mastering shared services implementation.Talking points include:Efficient CommunicationService SelectionEffective SLAsTransparencyBudgeting And so much more!This interview is your roadmap to...

Unlock the Power of Shared Services in Higher Education!In today's rapidly evolving educational landscape, optimizing shared services is more critical than ever. This comprehensive report is designed to help your institution navigate the complexities of shared services, streamline operations, reduce costs, and boost service quality.Inside This Report:Key Performance Indicators (KPIs):...

Higher Ed institutions are juggling complex challenges in managing shared services. This Thought Leader Interview with Patrick McClain provides actionable strategies to optimize your operations and achieve success! Our interview with Patrick McClain, a shared services leader, dives into: Selecting the right vendor for your needs Keeping your employees engaged...

In the dynamic landscape of higher education, effective change management is vital for institutions aiming to align with evolving goals, processes, core values, and technologies. This comprehensive report delves into the change management process specific to higher education institutions, highlighting the significance of proactive change management in the context of...

In the dynamic landscape of higher education shared services, the significance of talent recruiting and retention has reached a critical juncture. As academic institutions increasingly embrace shared services models to optimize resources and streamline operations, the quest for top-tier talent has intensified into a fierce competition. Maintaining a competitive edge...

Shared Services Organizations (SSOs) have become increasingly prevalent in higher education institutions as a means to create efficiencies and streamline operations. However, the success of these initiatives relies heavily on obtaining buy-in from staff and faculty members. This report discusses the criticality of stakeholder buy-in in creating a successful SSO...

Get ready for the Higher Education Shared Services & Outsourcing Week (Higher Ed SSOW) conference with our essential One-Pager. This One-Pager dives into:Important attendee informationKey themesExclusive Site ToursExpert speakersInsightful sessionsAnd more!Read the One-Pager today and learn all about Higher Ed SSOW in a matter of seconds. Click here if you...

2024 Higher Education Shared Services & Outsourcing Week: Recap Looking back on the successful 2024 Higher Education Shared Services & Outsourcing Week, we invite you to relive the highlights. Join us for a recap of the insights shared by industry leaders, the valuable networking opportunities, and the CPE credits earned....

Join us for an exclusive interview with Brandon Gaines, Director of Financial Support Services and Service Excellence at Princeton. Brandon shares expert strategies for addressing the unique challenges in higher education. Learn how capacity modeling helps balance academic goals with financial constraints, and discover effective methods for identifying and prioritizing...

Join us for an exclusive interview with Heidi Tilghman, CAS Shared Services Director at the University of Washington. Heidi shares expert insights on aligning stakeholder values in higher education for successful engagement. Discover how cultivating a shared vision and tailoring communication strategies can maintain alignment with an institution’s mission. Learn...

Download the sponsorship agenda to see a full look at the event as well as our Higher Education audience looking for solutions in:Robotic Process AutomationIntelligent Document Processing (IDP)CX (Customer Experience) PlatformsConsulting/Advisory FirmsIntelligent AutomationProcess Mining & Process DiscoveryWorkflow & Process AutomationOCR (Optical Character Recognition) Business Process Outsourcing (BPO)AP AutomationMachine LearningHR &...