Gaining buy-in for shared services in higher education requires more than just a strong business case—it demands a compelling narrative that connects with faculty, administrators, and staff. Learn how to frame your shared services initiative in a way that resonates with key stakeholders, transforming them from skeptics into champions. This session explores strategies to communicate the benefits of shared services, address resistance, and align your model with institutional goals. From talent development to technology integration, discover how to build a foundation for long-term success in an evolving higher education landscape. 

• Define the scope of your shared services integration to align with institutional priorities, ensuring clarity on value and efficiency. 
• Building an organizational transformation model to create a customer-obsessed shared services culture. 
• Build a project integration roadmap that incorporates feedback from stakeholders and automation tools tailored for service delivery efficiency. 
• Developing and executing an ongoing strategy to engage with stakeholders so they will become your cheerleaders