Join us for the keynote address at Higher Education Shared Services and Outsourcing Week as we explore the UCPath journey from inception to value-added partner. UCPath, is the University of California’s HR Systems, Payroll, and Benefits Administration shared services center for its more than 240,000 employees, and it is the largest similarly situated shared service center in U.S. Higher Education. Calvin Turner will share how the University of California navigated the challenges of initial stakeholder buy-in and implementation hurdles, and how it is evolving into a value-driven model across UCs 20 campus locations, medical centers, school of law, national laboratories, and staff offices. Learn from the pivotal moments of UCPath’s transformation journey as we cover must-know topics including: 

• The 3 Ps of Shared Services Success
• The absolute imperative to listen to stakeholders.
• Establishing service performance objectives that align to stakeholders’ priorities and “pain points.”
• Measuring performance to demonstrate stakeholder value.
• Combat the most frequent challenges across every stage of implementation and growth.