Chera Finkbiner

Senior Director of Business Operations University of Texas

Main Conference Day Two, Wednesday, June 4, 2025

2:00 PM Prioritize Data Driven Decision Making for Maximum Business Transformation

Data-driven decision making is essential for driving impactful change in shared services. This session will explore how institutions can leverage data analytics to inform strategic decisions, enhance service delivery, and optimize resource allocation. Participants will learn about the tools and techniques necessary for collecting, analyzing, and interpreting data effectively, enabling them to make informed decisions that align with institutional goals and drive measurable outcomes.  


Key Takeaways:  


  • Establish methods for creating a robust data collection framework that supports informed decision making across shared services.  
  • Analyze and interpret data to identify trends and insights that can lead to strategic improvements in service delivery.  
  • Explore practical examples of data-driven initiatives that have resulted in significant business impacts. 

Check out the incredible speaker line-up to see who will be joining Chera.

Download The Latest Agenda