This session presents a comprehensive case study on Afya's implementation of academic shared service center. As the leading medical education group in Brazil, Afya is taking a step forward towards academic innovation and efficiency, highlighting the strategies that led to their success as a listed company. Participants will explore the unique challenges faced during the transition and the solutions that enabled Afya to enhance operational efficiency and improve service delivery to students and faculty. The discussion will provide valuable lessons and best practices for institutions looking to adopt or refine their own shared services models.  

Key Takeaways:  

• Analyze the specific challenges Afya encountered, and the effective strategies implemented to overcome them.  
• Understand the metrics used to evaluate the success of Afya’s initiatives and how they can be applied in other educational contexts.  
• Identify key lessons learned from Afya’s experience that can inform the development of your own shared services framework.