Megan Cluver is a Senior Manager with Deloitte’s Higher Education team. Megan has more than ten years of experience assisting universities and academic medical centers with institutional strategy, organizational design, and operations. Her work has included transformational projects to increase service effectiveness and reduce administrative overhead across all facets of the university, as well as targeted service delivery redesign projects. Foundational to the success of Megan’s work has been strong client partnerships and a change management focus. Megan has presented on the topics of transformational change and service delivery at NACUBO and NCURA events.