Rainey Way

Executive Director of Business Analytics and Process Improvement University of Alabama

Main Conference Day One, Tuesday, June 3, 2025

4:15 PM Cultivate Continuous Improvement as a Shared Priority

Creating a culture of continuous improvement is vital for the long-term shared services success. This session will delve into the principles and practices that foster an environment where innovation and process enhancement are integral to daily operations. Participants will explore how to engage staff at all levels in identifying improvement opportunities, implementing best practices, and measuring the impact of changes, ultimately leading to increased efficiency and effectiveness across the institution. 


Key Takeaways: 


  • Identify key elements that contribute to a successful culture of continuous improvement and how to implement them within your organization. 
  • Uncover strategies for encouraging employee involvement in improvement initiatives and recognizing their contributions to the process. 
  • Explore methods for establishing metrics and feedback loops that measure the effectiveness of improvement efforts and drive ongoing progress. 

Check out the incredible speaker line-up to see who will be joining Rainey.

Download The Latest Agenda