This workshop delves into the transformative potential of Lean Process Improvement for higher education shared services. It offers essential tools and knowledge for those seeking to achieve operational excellence and enhance the effectiveness of their shared services. Participants will gain practical strategies to eliminate inefficiencies, enhance service quality, and streamline operations. A detailed case study of the experiences of Stanford's own Tomika Adams, attendees will walk away learning how to:

1. Illustrate the value of lean process improvement  
2. Build a culture of continuous improvement and operational excellence.
3. Map and measure current state-end-to-end processes to visualize the value stream.
4. Apply Lean Six Sigma methodologies to eliminate waste and continuously improve processes