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The Shared Services for Higher Education Summit 2019 has been created as Australia’s only dedicated shared service conference for the higher education sector!What to expect:Global Case Studies from Shared Services leaders discussing approaches to service model transforma ...

Presentations

Implementing a Transactions Bot With a Small Budget for Cost-Benefit and Process Efficiency

Ahead of the Shared Services for Higher Education Summit 2019 we wanted to share an exclusive presentation with you.

In this presentation, Maria Paz, Delivery Lead, eSolutions, Shared and Campus Services, and Connie Mogg, Director, Research and Revenue Accounting Services at Monash University explore:

  • Creating the business case and PoC to implement a bot to do Monash’s transactions
  • Understanding how Monash proved a benefit and measured their success with efficiency and improved processing times
  • Discussing scaling bot production and implementation up through the accounting services

Exclusive Content

Business Case | Shared Services for Higher Education Summit 2019

With increasing student expectations and constant funding cuts, shared services are transforming their operating models to introduce efficiencies and subsequently improve experiences for both students and staff. However, this can pose a multitude of challenges in complex operating environments which are often resistant to change.

Born out of 22 years of SSOW Australia and part of the SSON network, the inaugural Shared Services for Higher Education Summit 2019 has been specifically designed to address these challenges.

For a snapshot of the event grab a copy of the business case now. 

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Deploying and Maturing Shared Services in Higher Education: Driving cost savings, operational efficiency and student experience

Universities are complex institutions that balance public funding, responsible investment, and high-quality operations to support tens of thousands of students, but as operating costs escalate, funding and endowments erode, and tuition increases, TAFEs , co ...

Explore Top Tips and Lessons Learned from Monash University’s Shared Services Transformation

Universities are complex institutions that balance public funding, responsible investment, and high-quality operations to support tens of thousands of students, but as operating costs escalate, funding and endowments erode, and tuition increases, TAFEs , co ...

Service Transformation Strategies and Benefits from 5 Leading Universities

Universities are complex institutions that balance public funding, responsible investment, and high-quality operations to support tens of thousands of students, but as operating costs escalate, funding and endowments erode, and tuition increases, TAFEs, col ...