Ahead of the Shared Services for Higher Education Summit 2019 we wanted to share an exclusive presentation with you.

In this presentation, Maria Paz, Delivery Lead, eSolutions, Shared and Campus Services, and Connie Mogg, Director, Research and Revenue Accounting Services at Monash University explore:

• Creating the business case and PoC to implement a bot to do Monash’s transactions
• Understanding how Monash proved a benefit and measured their success with efficiency and improved processing times
• Discussing scaling bot production and implementation up through the accounting services