UTS have outlined a roadmap for adapting shared services and here will share their work in strengthening processes across finance. Their unique approach to policy and the operational business model will also be discussed and will give you an insight into managing change in culture at all levels within a higher education institution.
The journey to uplift shared services: process improvement across travel & expenses and payroll
Making changes to the business model: unpicking processes and policy and introducing more accountability
Experience of and strategies for confronting resistance to change
Implementing change within any shared service division or model brings with it a multiplicity of challenges.
This is not only due to large, complex and fragmented operational structures, but also the issue of traditional thinking which has prevailed within the legacy sector for decades.
The unique complexities of reporting lines and operational models in higher ed ecosystems
The top 5 challenges of centralizing services or introducing change and solutions
Factors that have helped the success of shared services operations in different institutions
Check out the incredible speaker line-up to see who will be joining Kydie.
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