SSO Week DACH brings together the leaders and companies redefining the shared services industry in the DACH region.  At a time of great uncertainty and monumental change we gather global business services and intelligent automation leaders to shed some light on the simple question: Where to next?

If you’re unsure of your shared services strategy for 2022 and want to hear how other organizations are using trailblazing technology to leapfrog the next stage of GBS maturity then this event is for you. In our current climate, upskilling has never been more important. SSO Week DACH’s panel discussions, workshops and senior level discussion groups will mean you can bring valuable skills back to the office and insight you cannot get anywhere else.

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    Key Themes

    Global Business Services

    Global Business Services is the pinnacle of shared services, combining end-to-end processes, a global footprint and multiple functions. More recently they’re also acting as the engines for digital transformation in the organization, hubs for crucial data analytics and providers of value-added services. We have a host of great sessions helping you fast-forward on the maturity curve towards the best-in-class.

    End-to-End Process Optimisation 

    In order to truly take advantage of intelligent automation, garner analytics and create optimum efficiency, end-to-end processes are a must. We address what might be stopping your shared services from achieving that, looking both at traditional process lines such as P2P and beyond to data analytics and non-traditional service lines. 

    Future of Work

    The Future of Work in Shared Services is being shaped by three powerful forces; the adoption of intelligent technology, the shift to a hybrid workplace and the evolution of skillsets needed to provide value-adding services. Against this volatile backdrop we deep dive into how shared services can tackle both immediate problems such as hybrid workplace culture and longer term shifts in the changing nature of work.  

    16-18 November 2021 (Broadcast in CET)

    Tuesday 16th

    10:00 am - 10:30 am

    Global Business Services 2.0 - Accelerate Evolution or Risk Extinction?

    10:45 am - 11:15 am

    Scaling Intelligent Automation with Low/No-Code Skills & Process Intellgence

    11:30 am - 12:00 pm

    Distributed, Dynamic, Digital: The “New End-to-End” at Siemens GBS

    12:15 pm - 12:45 pm

    Transforming GBS – From Services to Solutions to People Experience (Px)

    Wednesday 17th

    10:00 am - 10:30 am

    Process Transparency through Integration of People & Automation at Deutsche Post DHL Group

    10:45 am - 11:15 am

    ICS - An Effective Instrument in Achieving Corporate Goals

    11:30 am - 12:00 pm

    Defining and Communicating Global Business Services Value Proposition

    1:00 pm - 1:30 pm

    A Complete and Fast Process Order with Nintex: From Its Description to the Workflow

    2:00 pm - 2:45 pm

    Panel Discussion: Best of Digital in GBS - Which Initiatives Brought Tangible Benefits?

    3:00 pm - 3:30 pm

    Why Most GBS Leaders Are Late to the O2C Party

    Thursday 18th

    10:00 am - 10:30 am

    How SAP Business Process Intelligence Can Help Create a World-Class Shared Services Operating Model

    10:45 am - 11:15 am

    Becoming a "Co-Pilot": How PMI Builds True Partnerships Between GBS and the Wider Business

    11:30 am - 12:00 pm

    SSON Analytics Presents GBS Trends & Benchmarks

    View Agenda

    Natarajan Gopalan

    Natarajan Gopalan

    Global Head of Integrated Business Services and Head of Finance Transformation

    Philip Morris International

    Leigh Nicholson

    Leigh Nicholson

    Strategic Solutions Lead

    Takeda

    Kai-Eberhard Lueg

    Kai-Eberhard Lueg

    Chief Operating Officer, Global Business Services

    Siemens AG

    Stephan Von Hammel

    Stephan Von Hammel

    Digital Transformation Expert

    Bizagi Deutschland GmbH

    Timo Neff

    Timo Neff

    Team Lead - Digital Service Implementation l Digitalization@GBS Program l Global Business Services

    Deutsche Post DHL

    Daniel Dornbusch

    Daniel Dornbusch

    Senior Vice President, Business Services EMEA

    BASF

    Robert Molnar

    Robert Molnar

    Interim Head of Global Business Services

    Trustwave

    Niklas Oldiges

    Niklas Oldiges

    Finance & GBS Practice Leader, Europe West

    EY

    Marcel Angst

    Marcel Angst

    EVP Global Business Services

    Swarovski

    Dr. Thomas Fendt

    Dr. Thomas Fendt

    VP, Head of GBS Transformation

    Robert Bosch GmbH

    Matthias Tischer

    Matthias Tischer

    Partner

    EY

    Sarah Stuhr

    Sarah Stuhr

    Director of Digital Transformation

    HighRadius

    Stephan Glismann-Bringmann

    Stephan Glismann-Bringmann

    Director, Digital Transformation

    HighRadius

    Rainer Straub

    Rainer Straub

    Customer Success Manager

    Nintex

    Fabian Erbach

    Fabian Erbach

    Vice President, Business Process Intelligence CoE, APJ and Gr. China

    SAP

    Ariane Schulze

    Ariane Schulze

    Team Lead CRiskO IKS&RM IKS

    BWI GmbH

    Antonello Salamone

    Antonello Salamone

    Head of Enterprise Sales DACH

    ABBYY Deutschland

    Naomi Secor

    Naomi Secor

    Global Managing Director

    SSON Research & Analytics

    Richard McLean

    Richard McLean

    SVP / Head of Global Commercial Finance

    SAP

    View All Speakers

    How do I join the online conference?

    Register above using the form and your login will be emailed to you a week before the event. Your session access links and final agenda will be emailed to you one week prior to the conference.

    How much does it cost to attend?

    The 16th Annual Shared Services & Outsourcing Week DACH Digital Summit is completely free to attend.

    Where is it located?

    This is an online conference, which means that it can be accessed anywhere in the world through a desktop, laptop, mobile device or tablet.  Audio and presentation viewing is accessed through an internet connection.

    Can I access the slides post-event?

    All presentations will be available after the conference via the on-demand recording link.   When presenters have also approved for their slides to be available for download they will be made available in the Resource List folder inside the session and also in the digital gift bag post-event.

    In Partnership With :

    Shared Services

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