SSOW Is More Than a Conference—It’s a Movement.

Transform your team. Elevate your organization. Deliver unprecedented value.

The Shared Services & Outsourcing Week (SSOW) conference is not just any gathering - it is where the future of shared services is written, one success story at a time. As the largest and most pivotal stop on your journey to shared services success, you’ll join over 1200 SSO and GBSO leaders collaborating, benchmarking and growing together as you discuss the strategies, advanced technologies and best practices to drive organizational value alongside business growth.

Start your year with the cream of the crop. SSOW attracts the most senior leaders of any event globally, who return year after year with their teams for four days and countless hours packed with insightful content—learning directly from peers across functions, industries, and experience levels.

Whether you're scaling automation, transforming your global business services model, or embracing AI and skills-based transformation, SSOW brings together the people and ideas that move shared services forward.

Why SSOW? Because this is where progress happens.

View the 2025 Agenda at a GlanceBOOK ONLINE NOW

SSOW 2026 INDUSTRY TITANS

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Eckard Eberle
Chief Executive Officer
Siemens GBS
 Siemens

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Kim Skanson
Senior Vice President,GBS
Cencora

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April Cielica
President, GBS
Procter & Gamble

SSOW 2025 CHANGE AGENTS


View 2025 Speaker Line-Up

Reframe. Reconnect. Reimagine: The Shared Services Imperative for 2026

    • Benchmark with peers in diverse industries and reimagine performance metrics that reflect the pace of change and end-to-end value delivery.
    • Find your people and leave with authentic connections that don’t compare to on LinkedIn- expand your Shared Services community through shared challenges and idea sharing.
    • Keep up with latest trends in technology through practitioner led case studies that offer real life, use it tomorrow applications of AI and beyond.
    • Transform from a cost center into a value-creating partner by communicating meaningful data and insights that improve business outcomes, partnership and customer experience.
    • Audit your organizational structure and operating model, from in-house to outsourcing, to SBO’s (skills-based orgs) and more, to determine if your organization needs a revamp.

View Event Guide

Join Fellow Shared Services Professionals

1200+

Attendees

200+

Thought Leaders

100+

Sessions

110+

Solution Providers

SSOW Your Way!

    • Adventure as a Team – Unlock the full SSOW experience and divide and conquer the robust agenda with your direct reports, managers and key stakeholders. With 8 options to choose from at one time, you will need to enlist your team to be fully updated on the current shared services landscape – there is no better team building event out there!
    • Move the Needle at SSOWomen's Day – Join attendees, both male and female, to share stories and lessons focused on building relationships and driving female empowerment.
    • NEW! Agentic AI Bootcamp – Don’t stay in the dark about Agentic AI. It’s not just a buzz term, hear how SSOs are putting this technology into action. From identifying areas of opportunity to implementation journeys and the challenges along the way, learn from those forging the path to best practices for the industry.
    •  NEW! Level-Up Your Networking with SSOBuddies Program – Cut through the chaos of the crowds and opt-in to meet peers who are facing similar challenges as you. We will set up the meeting point and you take it from there!  
    • NEW! Scope Expansion Case Studies Showcase – As GBS continues to evolve, tap into examples of successful expanded services to harness new avenues for value creation.  
    • SSON Impact Awards & Gala - Who is crowned the Best of the Best? Apply now and it could be your organization!
    • Jump on a Site Tour - See how SSOs work in person at the top SSOs Orlando has to offer – reserve your spot now! Site Tours to be announced soon.
    • Celebrate 30 Years of SSOW – Don’t miss the St. Patrick’s Day SSOW Glow Party! Come decked out in green and bring your shamrocks to ring in SSOW's 30th Anniversary and jig the night away.
    • Get lost in the Innovation Hub – Your next partner could be right around the corner. Get your steps in and engage with providers serving up the solutions to solve your challenges. You never know who you will meet!

Attendees are Raving

Register Now. Which customer are you?

Conference passes provide access to the Big Idea Stage, Receptions, Meals, the Innovation HUB, and so much more!

Select Your Package(s):

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Main Conference + Workshops Pass

Super Early Bird - Register By Friday, September 12, 2025

Mar. 17-19

  • Choice of 2 Workshops
  • Access to Main Conference
  • 1 Ticket to SSOW Glow Party
  • Breakfast & Lunch Daily
  • Networking Activities
  • Access to Innovation Hub
  • Exciting Keynotes
  • Access to Solutions Pavilions
  • Actionable Tracks
  • Interactive Discussion Groups
  • Access to Event App & Digital Takeaways
  • Access to Photo Gallery
Unit Price
$3,599.00 $1,399.00
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Site Tour

Mar. 16

Unit Price
$129.00
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SSOWomen's Day

Mar. 16

Unit Price
$179.00
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Awards Gala Pass for 1

Mar. 18

Unit Price
$279.00
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Main Conference Pass (Vendor)

Mar. 17-19

Unit Price
$4,599.00
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Site Tour

Mar. 16

Unit Price
$249.00
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SSOWomen's Day

Mar. 16

Unit Price
$399.00
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Awards Gala Pass for 1

Mar. 18

Unit Price
$279.00
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