SSOW is the World's Largest and Most Trusted Shared Services and Global Business Services Event Series. Period.

Elevating the Experience in the End-to-End Journey

The Shared Services and Outsourcing Week Series identifies and maps the trends in the business services industry. This September, we converge around the aspiration of the end-to-end process, through the lens of customer experience to deliver the increased value year on year that a shared services organization expects to deliver.

While service delivery will always be the cornerstone of a successful SSO, organizations are starting to put equal emphasis on managing stakeholder experience, whether that stakeholder is the employee, the partner or the customer. SSOW has gotten the message, delivering its own unforgettable experiences to its audience with each event. On September 16-19 in Houston, our attendees will walk away with a roadmap to get to an end-to-end process, while keeping the customer front-of-mind.

Our 2024
Keynote Speaker

We're proud to introduce our keynote speaker, Brian Solis, Acclaimed Thought Leader on Digital Transformation & Award-Winning Author. With nearly three decades of experience, Brian is a renowned author, futurist, and digital anthropologist.

Join Brian as he inspires our leaders to foster true innovation by moving beyond mere digitization and transforming business models. Learn to lead change, nurture innovative ideas, and create an adaptable organizational culture.

Learn from the SSOW 2024 Trendsetting Speakers

SSOW's Unsurpassed Experiences Create Lifelong Memories

Join Fellow Shared Services Professionals

4

Days

65+

Sessions

75+

Thought Leaders

400+

Attendees

Attendees Are Raving