In this captivating interview, Kiran Mann, the Chief Operating Officer at OIC Foods, delves into the theme of "GBS as the Engine for Enterprise Transformation." Mann shares valuable insights on innovation and transformation initiatives unfolding across the enterprise. She offers practical steps for GBS executives to align their initiatives with broader enterprise goals and strategies, providing actionable advice for driving organizational success. Additionally, Mann reflects on her favorite moments from Shared Services & Outsourcing Week, adding a personal touch to the discussion.