Kelly Litster

SVP, Enterprise Service Center Abm

Main Day Three, Thursday, 19 September, 2024

2:40 PM Client at the Center: Simplifying Invoicing for Maximum Impact

Streamlining processes to meet client needs is key to operational success. Learn how ABM reduced 1,500 invoicing methods to just 16, while improving efficiency and client satisfaction.


  • Standardize invoicing to drive consistency and accuracy.
  • Engage clients and train teams to approach processes with a client-first mindset.


Check out the incredible speaker line-up to see who will be joining Kelly.

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