Critical to the success of a shared services operation is a clear strategy, a detailed business case, a thoughtful implementation approach, and a focus on change management. Once established, you must ensure your shared services continue to add value to the organization in the face of intelligent automation, new service disruptions, and changes in the environment. Attend this workshop to dive into the must-haves for shared services success. We will discuss common pitfalls in implementation and beyond, focusing on how to maximize value during times of economic uncertainty. We will review next-generation concepts and share strategies to implement your shared services operations and to continue taking it to the next level.
This workshop will guide participants through the essential steps of transforming AI concepts into practical, real-world solutions. Attendees will explore the importance of assessing AI readiness within their organizations and gain a deeper understanding of cutting-edge technologies such as generative AI and large language models. Through interactive activities, participants will learn how to identify and develop AI use cases tailored to their business needs and craft compelling business cases that drive successful AI implementations.
By the end of the session, participants will be equipped with the knowledge and tools necessary to select impactful AI use cases and confidently support their organizationsโ AI-driven transformation.
Outcomes:
Experience an immersive tour into the heart of British American Tobacco/GBS.โ Witness a showcase of BAT GBS Strategy within the scope of Costa Rica and Zone 1, and understand how BAT's pillars-Partner Centric, E2E Business Excellence and High Performing Culture- drive efficiency and innovation to the business.
Join us for an immersive Costa Rican cooking class where 30 guests will learn to prepare traditional dishes like Gallo Pinto, picadillos, and empanadas. Under the guidance of an expert chef, you'll be split into 5 groups, each working in a dedicated kitchen to create your own culinary masterpiece. After cooking, everyone comes together to savor the delicious results of their efforts. It's a fun, hands-on experience that brings Costa Rican flavors to life!