Check out this flyer with the latest on what's to come at Shared Services & Outsourcing Week for HR professionals! This is a sneak peek at just some of our speakers and sessions - and why we want to see YOU this year at SSOW.

Check out this flyer with the latest on what's to come at Shared Services & Outsourcing Week for finance professionals! This is a sneak peek at just some of our speakers and sessions - and why we want to see YOU this year at SSOW.

In the vibrant landscape of Latin America, a treasure trove of untapped potential lies hidden within its burgeoning workforce. This potential, when harnessed effectively, can transform the Shared Services and Global Business Services (GBS) industry, driving innovation, efficiency, and growth. However, unlocking this potential requires a deep understanding of the region's unique challenges and opportunities, as well as a commitment to nurturing talent and fostering continuous learning.

The blossoming GBS landscape in Costa Rica is a testament to the country's vision and drive to position itself as a competitive player in the global business services sector. With multinational corporations like IBM, Amazon, and Smith & Nephew choosing Costa Rica as their GBS location, the country's ascension to the forefront of shared services has been remarkable. Read on for the latest research and case studies on Costa Rica!

Latin America is the new hub for shared services and global business services – and it’s only projected to grow. Explore this growth and the trends behind it in our new infographic, with exclusive data from SSON Research & Analytics.

Automation continues to revolutionize industries worldwide, with Latin America emerging as a significant player in leveraging these technologies to enhance efficiency and competitiveness. According to the 2024 SSON Research & Analytics report, automation saves companies in LATAM between $50,000 to $100,000 annually, highlighting its growing importance in the region.

In today's remote work landscape, effective communication stands as the cornerstone for bridging generational gaps within teams. Organizations now have a myriad of communication channels and tools at their disposal—from video conferencing to instant messaging and project management platforms—all catering to diverse preferences. By offering training and support in digital tools and remote work best practices, businesses can not only overcome technology barriers but also nurture a culture of inclusivity among team members of different generations. In this article, discover how these strategies can transform your team dynamics and propel productivity in the remote/hybrid era of shared services centers (SSCs).

Global Business Services (GBS) has emerged as a strategic lever for organizations around the world, particularly in Latin America. The GBS model enables organizations to centralize key business functions and deliver a range of support services more efficiently and effectively. Here's the ultimate guide to navigating GBS in Latin America, showing you its key drivers and how you can be a part of it. Read it now!

Global Business Services (GBS) is on the cusp of a profound transformation in Latin America. Once characterized predominantly by transactional tasks in finance, HR, procurement, and IT, GBS is now evolving into a sophisticated arena propelled by advancements in GenAI and knowledge services. This transformative shift holds the potential not only for substantial cost savings but also for catalyzing significant leaps in business value creation and fostering strategic partnerships in Latin America. A recent study by SSON Research & Analytics delves into the disruptions affecting diverse roles within the GBS ecosystem, uncovering critical insights into this evolving landscape.

Explore the compelling narrative of Brazil's shared services industry in São Paulo, Rio de Janeiro, and Curitiba. This article showcases how these powerhouses harness strategic positioning and top-tier talent to attract multinational corporations, revolutionizing the service sector in Latin America.

This timely piece is a primer for the upcoming Shared Services & Outsourcing Week in Costa Rica from October 10-12. Leading speakers from top Brazilian companies including Afya, NTT Data, Stellantis, BRF, RHI Magnesita, and CCR S.A. will be sharing their insights at this event.

So why wait? Download the article today to understand why these cities are instrumental in Brazil's economic expansion. An absolute must-read for those keen on Latin American business trends and the future of global service delivery. Immerse yourself in the dynamic world of SSCs before heading to the conference!

Check out this year's agenda here.

Mexico is quickly becoming a major player in the world of global business services, thanks to a rapid rise in shared services operations. In our latest feature, 'Revolutionizing Global Business: The Rise of Shared Services in Mexico,' we delve into the factors fueling this transformative shift. From exploring the fascinating interplay of Mexico's robust workforce and evolving technology landscape, to analyzing the country's unique economic advantages and tax considerations, this comprehensive article paints a detailed picture of Mexico's ascension on the global business stage.

Join us as we explore the growth trajectory of Mexico's shared services sector, its compelling impact on global business dynamics, and the promising opportunities it presents for multinational corporations. Get a glimpse into the future of global business, today. Don't miss out on this insightful deep dive into one of the most exciting developments in global business!

As global trade dynamics shift, Mexico has emerged as a crucial player in the nearshoring trend, as the country has surpassed China as the top U.S. export partner last year and U.S. organizations choose to keep operations closer to home. Additionally, this transition reflects broader changes in supply chain strategies driven by geopolitical tensions and the need for closer, more reliable manufacturing bases. View our latest article, Mexico: Land of Nearshoring Opportunities and see the latest insights on Mexico’s role in nearshoring.

There are a number of challenges facing shared services organizations (SSOs). This report details the top 5 trends shaping the SSO space right now, including: 

• Constructing a Talent Retention Strategy from the Ground Up
• Understanding the Challenges & Solutions to Data Digitization
• Creating a New Standard for Experience through IA, AI, Automation & Analytics Transformation
• Obtaining the Ultimate Guide to Stakeholder Management & Engagement
• Digitizing Processes to Expand Scope & Maturity of Service Offerings
  

Present your boss with this customizable letter detailing the reasons why you should attend the upcoming event this October in San Jose and you'll be sure to receive permission to join us.