Esteban has more than 20 years of SSC experience, leading functions like Finance, Payroll, Human Resources and Procurement. He joined S&N in 2016 and was the first Shared Service Center employee globally. The Costa Rica center currently has around 400 employees and is providing different services to various geographies. His experience includes leading GlaxoSmithKline Costa Rica Service Centre, where he grew the center from 100 people to 350 employees in 3 years. He also led the SSC initiatives at PwC Costa Rica, where he was in charge of the transition and creation of different Centers in Costa Rica. Esteban is an Industrial Engineer, has an MBA and is a Black Belt.