Imagine how your CEO would react if you delivered true business value and digital transformation without requesting an increase in your budget? This is exactly what P&G is doing. As part of its ongoing commitment to continue taking shared services to the next level, P&G now is on a transformational journey to create the next generation shared services that is entirely self-funded. To do this, they are focused on automation while fully embracing exponential technologies like AI, outcome-based work-process design and machine learning. This, in turn, has enabled them to deliver vast efficiencies and drive true value for the business. In this presentation, P&G’s GBS President Julio Nemeth takes us through how they delivered their incredible transformation including overcoming the perennial challenges of developing the talent needed, end-to-end process management and stakeholder buy-in.
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