Insight on Transforming Order-to-Cash for Customer Journey Excellence

Insight on Transforming Order-to-Cash for Customer Journey Excellence

In this insightful interview from Shared Services & Outsourcing Week (SSOW), Julie Schwendimann, Vice President of Global Shared Services Operations at Stanley Black & Decker, shares her expertise on enhancing the Order-to-Cash (O2C) cycle to improve the customer journey. With years of experience optimizing finance and shared services processes, Julie provides actionable strategies for addressing key challenges in O2C.