Site Tours Available!


Our tours take you on a journey through actual service centers, unlocking invaluable insights into the realms of shared services and outsourcing. It's more than a tour; it's a firsthand experience of culture and technology in action!

The tour itself is a unique opportunity to connect with your peers. Upon arriving at the shared service center, you'll meet and interact with the management team and experts. They'll generously share their expertise, experiences, and best practices, offering a deep dive into successful shared service operations.

Prepare to explore the cutting-edge facility of the shared service center. This is your chance to witness various departments collaborating seamlessly to support different business units. From finance and HR to IT and customer support, each department will showcase its distinctive role in driving organizational success. Check out our Site Tours below!

Discover the Siemens GBS Organization Evolution (Capacity: 30)
Siemens Global Business Services (GBS) evolved from an internal shared services entity into a customer-centric organization, driven by digitalization and customization. With over 20 years of experience, Siemens GBS now empowers Siemens AG units and external customers to accelerate their transformation into a sustainable, digital future, offering innovative services in business administration, HR, supply chain management, sales, marketing, and engineering.


Unlock Shared Services Excellence at AdventHealth (Capacity: 60)
Discover the shared services excellence at AdventHealth, Florida's second-largest employer. Attendees will be divided into two groups for an in-depth tour, exploring both HR and Finance shared services. The HR team covers shared services, talent acquisition, employee relations, and a Center of Excellence, while the Finance team focuses on accounts payable, travel/expense, and invoice processing. The tour concludes with a panel discussion featuring HR and Finance executives, offering insights into their innovative and streamlined operations.


Meet Johnson & Johnson's Modern Global Services Hub (Capacity: 30)
Tampa serves as the North America regional hub and a center of excellence for Global Services, J&J’s award-winning GBS provider with six capability centers around the globe powering over 135,000 employees. As J&J's in-house business innovators, Global Services is committed to driving game-changing solutions that profoundly impact health for humanity. During the visit, guests will learn about the work we do in Tampa, its impact across J&J, the next gen capabilities we are building, our culture and the ways we are making a difference in the Tampa community.


Register Now. Which customer are you?

Conference passes provide access to the Big Idea Stage, Receptions, Meals, the Innovation HUB, and so much more!

Select Your Packages

Unit Price

Quantity

Total

Main Conference + Workshops Pass

Register by January 10, 2025

Mar. 25-27

  • Choice of 2 Workshops
  • Access to Main Conference
  • Breakfast & Lunch Daily
  • Networking Activities
  • Access to Innovation Hub
  • Exciting Keynotes
  • Access to Solutions Pavilions
  • Actionable Tracks
  • Interactive Discussion Groups
  • Access to Event App & Digital Takeaways
Unit Price
$3,599.00 $1,999.00
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SSOWomen's Day

Mar. 24

Unit Price
$149.00
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Site Tour

Mar. 24

Unit Price
$99.00
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Awards Gala Pass for 1

Mar. 26

Unit Price
$249.00
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Main Conference Pass

Mar. 25-27

  • Breakfast & Lunch Daily
  • Networking Activities
  • Access to Innovation Hub
  • Exciting Keynotes
  • Access to Solutions Pavilions
  • Actionable Tracks
  • Access to Event App & Digital Takeaways
Unit Price
$4,599.00
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