Stagnation is the enemy of shared services value creation. You’ve been operating in your shared services model for some time and are now wondering what you should do next. How do you ensure your shared services continue to add value to the organization in the face of new services, disruptions, and changes in the environment? Attend this workshop and learn tactics for improving what you have and leveraging what is new. This session will review ways to advance your current model and incorporate next-gen concepts to take your SSO to the next level. Learn about: 

• Continuing to optimize service delivery to yield additional cost benefits 
• Addressing challenges that may remain from multiple ERPs or disparate systems 
• Evaluating and addressing skillset gaps to meet evolving needs 
• Assessing and optimizing your sourcing models