AJ Wijesinghe

Senior Vice President, GBS Ecolab

Wednesday, March 18, 2026: Main Program

5:05 PM Reinvention with Agentic AI – How Ecolab and Accenture Are Creating Business Value

Ecolab recognized that transformation was required to meet their growth ambitions. Three years ago, they partnered with Accenture to lay the foundation to better serve customers, drive cross-selling, and improve operational effectiveness. A year into that journey, Accenture and Ecolab leadership agreed to accelerate business value with AI. The entire lead to cash end-to-end process was redesigned using nine agentic AI agents, supporting scale, agility, and both customer and associate experiences. Hear how Ecolab is using AI to streamline operations, including their lessons learned along the way.

Wednesday, March 18, 2026: Future of Business Services Boardroom (INVITE-ONLY)

1:50 PM Reinvention or Irrelevance: Is the GBS Operating Model as We Know It at Risk of Extinction?

Check out the incredible speaker line-up to see who will be joining AJ.

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