Ajit leads the Global Business Service organization at Salesforce. His remit is to drive strategic digital transformation through the effective implementation of Agent Force, Salesforce tools, and process reengineering, resulting in impactful, sustainable growth. With a career spanning more than two decades, Ajit has cultivated deep expertise in global business services through impactful leadership roles at Salesforce, Walmart, Capgemini, and Infosys. Ajit champions a stakeholder-centric approach, prioritizing experience enhancement and Digital Labor to deliver significant, long-term business value.