Ankur Dhingra

CEO ProHance

Tuesday, March 25, 2025

9:00 AM WORKSHOP B: Building Shared Services Versatility: Balancing Depth and Breadth in a Fast-Paced Environment

The Shared Services landscape is evolving at an unprecedented pace. In today’s hyper-competitive business environment, organizations must master talent retention, process standardization, and digital transformation to stay ahead. While productivity has always been a key metric, workforce analytics is now reshaping how businesses measure, optimize, and sustain performance at scale. 

This exclusive workshop, hosted by ProHance, will explore the power of data-driven productivity strategies and how organizations can leverage workforce analytics to enhance operational efficiency and long-term workforce performance. 

What You Will Learn: 

  • How leading Shared Services organizations approach productivity – real-world insights from industry experts. 
  • Case studies on how global businesses drive sustainable productivity – bridging workforce efforts with measurable outcomes. 
  • Strategic actions for organizations at different maturity levels – a clear roadmap to enhance workforce efficiency. 
  • The role of workforce analytics in shaping the future of work – from visibility to execution. 

This session will feature exclusive insights from industry research, providing a deep dive into the latest productivity trends, challenges, and strategic playbooks tailored for Shared Services and Global Business Services (GBS) organizations.



Check out the incredible speaker line-up to see who will be joining Ankur.

Download The Latest Agenda