Bob has 25+ years of experience in Business Process Transformation driving change via multi-function Shared Services, Global Business Services and Business Process Outsourcing. He is experienced in driving large-scale organizations and global change programs across multiple industries, lines of business and functions.   Bob is passionate about operational excellence and streamlined processes that deliver significant business outcomes. He has held Global Executive leadership roles in Service Delivery, Digital Transformation, Client Engagement and Sales/go-to-market. Prior to HCLTech, Bob worked with Hewlett Packard, Hewlett Packard Enterprise and Price Waterhouse.