Cindy Gallagher

Senior Vice President & Controller Gannett Co., Inc.

Wednesday, March 26, 2025

11:20 AM What Is the Role of the Outsourcer in the Next Two Years?

BPO has been a part of the shared services story since it began. But what chapter are we in now? Automation and AI have disrupted traditional contracts and most companies don’t want to give it all away. This discussion will focus on the evolving outsourcing landscape and address: 

  • When to use an outsourcer vs. Software 
  • What does business continuity look like when working with a BPO during a geopolitical crisis?  
  • The impact of remote work and the gig economy on outsourcing models 

Check out the incredible speaker line-up to see who will be joining Cindy.

Download The Latest Agenda

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Shared Services

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