Explore the role of Global Business Services (GBS) in Invoice-to-Cash (I2C) digital transformation. Uncover trends, strategies, and practical insights to navigate the complexities of this evolution. Industry experts will share best practices, case studies, and actionable techniques, providing participants with the tools to optimize finance processes for sustained success. 

As shared services organizations evolve, the need to streamline Order-to-Cash (O2C) processes has never been greater. This session will explore how e-Invoicing and self-service portals can eliminate manual tasks, overcome hidden challenges in managing Customer accounts payable (AP) portal requirements, and ensure compliance with ever growing global invoicing mandates. By addressing these critical areas, organizations can drive operational efficiency, reduce errors, and enhance customer satisfaction while staying ahead in an increasingly complex regulatory landscape. 

Key Learnings: 

• Discover how self-service portals can minimize manual tasks and empower customers to resolve issues independently, freeing up internal resources for higher-value activities. 
• Gain insights into overcoming hidden challenges in supporting AP portals, including managing complex workflows and maintaining accurate data. 
• Learn how e-Invoicing solutions ensure compliance with global invoicing mandates, helping your organization mitigate risks and operate seamlessly across borders.