Shared Services & Outsourcing Week Conference

March 24 - 27, 2025 | Orlando, FL

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Hrishikesh Patwardhan

Director, GBS Transformation Salesforce

Hrishi, Director of Transformation Solutions at Salesforce Global Business Services, leads agent-first transformation leveraging the Salesforce platform and agentic capabilities. With 18 years of experience in driving process innovation at Fortune 500 companies like Cummins, Schneider Electric, and Nissan, he is a certified Black Belt and passionate about integrating technology into the flow of work.

Tuesday, March 25, 2025

4:45 PM Leveraging Agentforce for GBS

Learn how Agentforce, an advanced AI-driven platform, can revolutionize global business services (GBS). With the power of automation, data analytics, and intelligent decision-making capabilities, organizations can streamline processes, improve service delivery, and drive digital labor transformation.

Check out the incredible speaker line-up to see who will be joining Hrishikesh.

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