Despite significant investments in transformation initiatives, studies show that 70-85% of these efforts fail to deliver their intended results and could cost the organization millions. Leaders from F500 SSOs and GBSOs will explore the common reasons why transformation initiatives so often fall short and provide practical guidance on how shared services leaders can help their organizations avoid these costly pitfalls, including: 

• The most prevalent barriers to successful transformation, from internal resistance to only making superficial changes that don’t inspire 
• How SSOs and GBSOs can leverage their unique position to drive adoption and alignment across the organization 
• Strategies for establishing high-quality partnerships and engagement models 
• Practical steps to define a clear narrative for transformation, measure the right KPIs and deliver sustainable business impact