At JTI, Jay is leading the initiative to design, startup and manage a large, multi-function Global Business Services organization across Finance, Human Resources, Procurement, Manufacturing/ Supply Chain, Marketing, Legal, IT, etc. in partnership with key stakeholders. Given the implications of COVID-19, this approach to building this greenfield GBS implementation was adapted and executed virtually. Previously, while at AbbVie, Jay led the Enterprise Outsourcing function and was responsible for collaborating with key stakeholders to help define, startup & operationalize the GBS/Shared Services model to enable the timely separation of the back office as part of the divestiture from Abbott Labs. This included setting up, transitioning and delivering governance over shared services suppliers across Finance & Accounting, HR Operations, Multi-Country Payroll, Benefits, Travel, Facilities, IT, etc. Prior to joining AbbVie, Jay served as a SVP at Northern Trust, where he led the Global Sourcing team and was responsible for designing, implementing & managing the bank’s enterprise-wide outsourcing function, supporting the creation of the captive shared services centers.