Shared Services & Outsourcing Week Conference

March 16 - 19, 2026 | Orlando, FL

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Jodi Dudley

Head of Global Business Services MassMutual

Wednesday, March 26, 2025

9:30 AM Senior GBS Panel - Global Tectonics: The Convergence of Geopolitical Shifts and The Rapid Expansion of Global Capability Centers (GCCs)

The intricate interplay of geopolitical forces and the rapid growth of GCCs are creating a complex and dynamic environment for organizations worldwide. This session will explore how these interconnected trends are influencing business strategies, operational models, and talent management.

Strategies for organizations to optimize their global footprint
Talent acquisition and retention in a dynamic global environment
The role of the BPO moving forward

Check out the incredible speaker line-up to see who will be joining Jodi.

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