Jonathan Soto

Head of Digital Operations Equifax

Thursday, March 27, 2025

12:15 PM Harness Governance Models for the Digital Era: Accelerate Automation and AI Success in Shared Services

In the digital era, the governance of automated and AI-driven processes is critical to ensure alignment with business objectives, manage risks, and drive strategic value. We will breakdown the principles of governance models, examining how they can be tailored to oversee automated and AI-driven processes. Master how to establish clear decision rights, whether globally or regionally, to facilitate agility and scalability without compromising control. 

Action Items: 

  • Ensure that governance frameworks are aligned with the organization's digital strategy and broader business objectives. 
  • Develop a governance framework that includes clear decision rights, roles, and responsibilities for managing automated and AI-driven processes. 
  • Continuously review and adapt the governance model to accommodate changes in technology, regulations, and business environment. 

Check out the incredible speaker line-up to see who will be joining Jonathan.

Download The Latest Agenda