Khiv Singh

Senior Vice President & Head Americas ProHance

Tuesday, March 25, 2025

9:00 AM WORKSHOP B: Building Shared Services Versatility: Balancing Depth and Breadth in a Fast-Paced Environment

In today's competitive landscape, Shared Services organizations must excel in talent retention, process standardization, and digital transformation. While productivity remains a cornerstone of success, workforce analytics has emerged as a game-changing tool, providing leaders with unprecedented visibility into operational performance, health, and efficiency. With Zinnov's extensive consulting experience across diverse Enterprise & Shared Services operations and ProHance's partnerships with industry giants, this session delivers battle-tested insights on turning productivity data into strategic advantage. 


What you’ll learn: 


  • Learn how top Shared Services organizations approach productivity to stay on top of their game. 
  • Real-world case studies to showcase how industry leaders correlate efforts and outcome, for sustainable productivity. 
  • Strategic actions organizations can take based on their level of maturity. 

Check out the incredible speaker line-up to see who will be joining Khiv.

Download The Latest Agenda