Mahsh Rosario

Office Process Manager Cummings Electrical

Mahshid (Mahsh) Rosario has developed and refined her skillset in process management and continuous improvement for the past 10 years of experience driving for operational excellence. As a passionate advocate for efficiency and innovation, she specializes in implementing strategic initiatives that enhance performance and foster sustainable growth. Mahsh has a proven track record of leading transformative projects and delivering impactful results.

Wednesday, March 26, 2025

10:05 AM From Firefighting to Future-Proofing: How a Leading Electric Provider Proactively Transformed Process Management

Too often, businesses find themselves stuck in reactive mode – fixing problems on the fly instead of proactively designing robust, scalable processes. Cummings Electrical took a different approach. In this session, we’ll share our journey of shifting from reactive fixes to a structured, AI-powered process transformation with BIC Platform. 

By investing time and resources upfront to map core business processes, we eliminated inefficiencies, reduced change resistance, and empowered teams with a structured yet flexible process framework. Discover how the right combination of tools and teamwork can turn process management into a strategic advantage – and how slowing down at the start can accelerate long-term success. 

 

Key Learnings: 

  • Slow down to speed up: A structured approach early on drives long-term efficiency and growth. Invest early – save later! 
  • Right tool, right fit: Join us as we take you on our journey to finding the perfect solution that integrates across departments and prevents rigid, siloed workflows. 
  • People drive success: How to involve daily process users to foster trust, ownership, and adoption. 

Check out the incredible speaker line-up to see who will be joining Mahsh.

Download The Latest Agenda