IBM will unveil its latest research on the future of Intelligent Business Operations, featuring insights from global GBS leaders on how BPO and managed services are driving operational transformation through autonomous workflows—pushing beyond traditional digital transformation.

Gain insights from peers on how they’re leveraging AI assistants and agents across operational processes. Explore how reimagining workflows, where technology powers operations results in enhanced productivity, cost efficiency, and seamless interconnectivity.

Enterprise leaders from Finance, Supply Chain, Procurement, HR, Customer Service, and other operational areas will walk away with clear, actionable steps to accelerate their path to value.