The Order-to-Cash (O2C) process is a critical component of any business, yet it is often plagued by inefficiencies, errors, and delays. This session will unpack the common pain points experienced by finance and order-to-cash professionals, exploring the challenges of managing complex data, improving customer service, and accelerating cash flow. We will discuss how innovative solutions can address these challenges and transform the O2C process into a strategic advantage. This session will: 

• Detail how the most common O2C challenges, including data quality issues, slow order processing, payment delays and disputes impacts cash flow, customer satisfaction and operational efficiency. 
• Explore the importance of data analytics and predictive modeling in improving decision-making and how automation, AI and ML can take the data and run with it.