Scott Leddy

Vice President, North America GBTEC

Wednesday, March 26, 2025

10:05 AM From Firefighting to Future-Proofing: How a Leading Electric Provider Proactively Transformed Process Management

Too often, businesses find themselves stuck in reactive mode – fixing problems on the fly instead of proactively designing robust, scalable processes. Cummings Electrical took a different approach. In this session, we’ll share our journey of shifting from reactive fixes to a structured, AI-powered process transformation with BIC Platform. 

By investing time and resources upfront to map core business processes, we eliminated inefficiencies, reduced change resistance, and empowered teams with a structured yet flexible process framework. Discover how the right combination of tools and teamwork can turn process management into a strategic advantage – and how slowing down at the start can accelerate long-term success. 

 

Key Learnings: 

  • Slow down to speed up: A structured approach early on drives long-term efficiency and growth. Invest early – save later! 
  • Right tool, right fit: Join us as we take you on our journey to finding the perfect solution that integrates across departments and prevents rigid, siloed workflows. 
  • People drive success: How to involve daily process users to foster trust, ownership, and adoption. 

Check out the incredible speaker line-up to see who will be joining Scott.

Download The Latest Agenda