Change management is the cornerstone of successful shared services transformations, yet countless initiatives fail due to ineffective strategies. This session will peel back the layers of organizational dysfunction, revealing the hidden obstacles that derail change efforts such as: 

• Lack of clear vision and direction leading to employee confusion and uncertainty 
• Leadership resistance which sends a negative message to the team 
• Organizational cultural barriers 
• Fear of failure causing teams to not try 

This session will allow you to learn from the mistakes of others as we dissect real-world case studies.