Elizabeth Smart
Author, Advocate, Founder
The Elizabeth Smart Foundation
Steve Bandrowczak
CEO
Xerox
Carrie Nichol
VP and Chief Accounting Officer
ADM
Rod Lindsay
President, Nokia Business Services
Nokia
Phil Priest
Head of Global Business Services
Rolls Royce
Richard J Payne
Director Finance Shared Services
Apogee Enterprises, Inc.
Khalid Siddiqui
Global Business Process Operations Offering Leader
IBM
Cindy Gallagher
Senior Vice President & Controller
Gannett Co., Inc.
Kim Cuyler (G6 Debate Participant)
Partner
EY
Filippo Passerini
Former P&G President GBS & CIO
Inixia
Priyaranjan (Ranjan) Jha
SVP and Head, Global Business Services
Iron Mountain
Laura Kennedy
Head of Enterprise Business Services
Aon
Larry Hack
Senior Vice President, Shared Services
PriceSmart
Bianca Martinez
Executive Director, GBS Strategy and Transformation
Warner Bros. Discovery
Christof Fahr
Head of GBS Americas
Siemens
Jason Paradowski
Head of HR Service and Talent Acquisition Bosch, Americas Region
Bosch USA
Brian Conefrey
Senior Director, Shared Services
C&S Wholesale Grocers
Olga Thelliyankal
Senior Vice President, GBS, Finance Operations
Mastercard
Sue Brauer
Head, Operations and Enablement, Enterprise Business Solutions
Kenvue
John Dery
Vice President, Shared Services
Presidio
Mercedes Sullivan
Vice President, People Transformation
McKinley Companies
Steve Lambert
Global Service Delivery Lead, O2C
McCormick & Co.
Pawel Kalinowski
Head, GBS Strategy and Service Management
Organon
Rob Bullen
Group Head of Global Business Services
British American Tobacco
Rob Bullen
Group Head of Global Business Services
British American Tobacco
Josue Rodriguez
Business Excellence Director
CEMEX
Sumit Mittal
Sr. Director VMO, Shared Services
BJ's
Julie Gillespie
Vice President Finance – Global Transformation
Ecobat
Emma Ridley
Head, Global Business Solutions Central Operations
British American Tobacco
Molly Dausch
Global Process Owner, P2P
Zimmer Biomet
Kim Brebner
VP, Service Operations
Covetrus
Rob Bradford
VP, Global Business Services
Kimberly-Clark
Prathap Varkey
Vice President, Shared Services
JB Poindexter
CK Taneja
Senior Vice President of Transformation and Innovation
Northern Trust Corporation
Melissa Friedman
Vice President, HR Shared Services
MGM Resorts International
Steve Rudderham
Head of Global Business Services
Carrier
Drew Fredrick
Vice President, Enterprise Shared Services
Clayton
Kenneth Newton
Director, Service Delivery at NASA Shared Services Center
NASA
Janet Ramey
Principal
Sourcing Change
Sangram Bhosale
Chief Procurement Officer
PG&E
Marcelo Quiros
P2P Global Process Owner
Zoetis
Kimberly Smith
Vice President of Finance Transformation
Veolia North America
Ashlie Crosby
Senior Director Finance Shared Services
Cushman and Wakefield
Karla Sanchez
R2R Global Process Owner
TE Connectivity
Deborah Kops (G6 Debate Moderator)
Founder
Sourcing Change
Charles Morgan
Head, Finance Transformation
Verisk
Richard Varga
Global Lead- Order To Cash
Mars Inc
Kelly Flaherty Parkinson
VP of HR Operations & Service Enablement
UPS
Robbin Meyers
Global Head HR Operations
Sazerac Company
Adam Holmes
Senior Vice President, Business Services
Publicis Re:Sources
Aashu Rahar
Director of Financial Planning and Analysis
Veritiv Corporation
Tom Sterling
Vice President, Peoples Solutions Operations
Cox Automotive
Stephen Fulmer
Director Digital Transformation
South Mill Champs Mushrooms
Anil Thalayat
Senior Director, Digital
Carrier
Nick Davis
Director of Shared Services
Cintas
Ashish Gupta
Head, Global Customer Excellence
Iron Mountain
Tom Nesteruk
SVP, HR, Associate Chief People Officer
AdventHealth
Ryan Burger
SVP, Global Head, Procurement Services, Global Business Operations
Sanofi
Tage Smith
Vice President - Technology Shared Services
Pacific Life
Fabiano Lopes
Vice President of Cost Management & Indirect Procurement
Cardinal Health
Rachel Cira
Manager of Strategic Sourcing
Cardinal Health
Raj Nair
Sr Solution Manager - Shared Services
Whirlpool Corp
Naomi Secor
Global Managing Director
SSON Research & Analytics
Vanessa Bordeaux
Vice President, Integrated Global Services
Ingredion Inc.
Josye Santiago
Sr. Supply Chain Director - Global Operations
Jabil
Dean Czuma
Former Head of McKinsey Global Services
McKinsey & Co.
Amanda Gardner
Vice President, GBS Finance
Levi Strauss & Co.
Jo Anne Dimitriou
Former Head of Shared Services
Air Force Service Center
Jovelyn Larson
Vice President, Strategic Sourcing
Wells Fargo
Nick Ploch
Global Process Owner, QTC
Brinks
Jeff Fiorini
Vice President & P2P Process Owner- Finance Operations
ENDEAVOR
AJ Golden
Sr. Director, Global Payroll & HRSS
Edgewell Personal Care
Alexander Gasmena
Senior Director, Global Human Resource Services
Equinix
Jennifer Burton
Senior Director, Operations, Order to Cash
Coca Cola Bottlers' Sales and Services
Sarah Sardella
Vice President, Total Rewards & HR Business Partnering
Cytel
Jeff Metzger
Global Head, Procurement Operations
Sanofi
David Correa Anaya
Vice President, Shared Services
AutoZone
Amanda Middendorf
Director of FP&A
US Venture
Sally Miller-Cheek
Director Finance, Contract to Cash (CoE)
Montrose Environmental
John Merriweather
Fmr. VP, Global Business Services
Avantor
Aniket Navalkar
Vice President Data and Insights
Advocate Health
Agnes Pociecha
Associate Vice President, HR Technology
Advocate Health
Chris Lidfeldt
Vice President, Global People Shared Services
Merlin Entertainments
Amy Wang
Head of Human Resources and HR & Payroll Shared Services, Americas
Mercedes-Benz North America Corporation
Paul Jeruchimowitz
Senior Managing Director
Accenture
Alex Douglas
Vice President, System Integration
Chazey Partners
Josh Peters (G6 Debate Participant)
Partner
McKinsey
Cleveland Sellers
Head of Americas
Capgemini’s Business Services Global Business Line
Eric Joyner
Senior Solutions Marketing Manager
BlackLine
Kort Syverson (G6 Debate Participant)
Principal, Global Business Services
Deloitte
David Kane (G6 Debate Participant)
GCC Practice Leader Partner
KPMG
Jim Tilk
Director of Solutions Strategy & Marketing (Intercompany),
BlackLine
Elliot Pires
Director of B2B Payment Partnerships
Capital One Trade Credit
Aaron Adsit
VP of Sales
GBTEC
Bob Carroll
Senior Vice President, Digital Process Operations
HCLTech
Bill Gilet (G6 Debate Participant)
Partner
PwC
Prem Shanker
Fmr. Vice President Corporate Procurement
Raymond James
Irving Quesada
GBS Global Process Owner - Accounts Receivable
Viatris
Hariprasad B K
Vice President & Business Head – Digital Business Services
Infosys BPM Ltd
Steve Krell
Director of Operations, HR Shared Services
HCA Healthcare
Tyler Fenwick
General Manager, Controllership Innovation
Delta Air Lines
Michelle Carter
Associate Vice President
USAA
Karen Butner
Global Research Leader
IBM Institute for Business Value
Eric Lenard
Vice President, Global Services Finance
Johnson & Johnson
Sandeep Arora
Head, Global Business Services
The Clorox Company
Adriana Guiry
Vice President, Global Business Services
Baxter International
Scott Jenkins
Sr. Director – Samsung NASB Finance
Samsung
Stephen Dyer
Vice President, Credit and Collections
OpenText
Alyson Baxter
Assistant Vice President, Finance and Operations Shared Administrative Services
University of Alabama
Brad Barton
Global Continuous Improvement and Business Relationship Manager
The Mosaic Company
Greg Leake
IT Director | Architecture & Development
Grand Canyon Education
John Transier
Former Senior Vice President, Finance Shared Services
Vericast
Daniel Zimmerman
Chief Product and Technology Officer
TreviPay
Bill North
Vice President of Sales
Sidetrade
Krystal Starling
Director of Operational Excellence
FoodServiceDirect.com
Louie Pastor
EVP, Chief Administrative Officer & Global Head of Operations
Xerox
James Glavey
COO
Tesco Business Solutions
Arthur Riel
Former Acting CIO, Finance IT
The World Bank
Marisela Cadenas
Finance & Operations Strategy Consultant
IBM
Alex Chen
Strategy Leader, Acceleration Centers
PwC
Mike Phillips
Vice President, Enterprise Financial Reporting Controller
VF Corporation
J. Patrick Law
President & COO
CheckAlt
Davie Sweis
Chief Digital Officer, Global Business Services
Bosch
Dirk Timmermans
Vice President, Global Finance Transformation
Johnson Controls
Rich Pumphret
Managing Director
Deloitte Consulting
Rich Pumphret
Managing Director
Deloitte Consulting
Julie Lainesse
VP, Finance
McKesson
Susan Irwin
Vice President, HR Shared Serivces
Georgia System Operations Corp
Luis Perez
Director, Dell Global Tax Ai Automation
Dell Technologies
Craig Rosenberg
Senior Vice President, Solution Advisory, Alight Solutions
Alight Solutions
Patrick Thompson
Former Enterprise GBS & Digital Transformation Officer
Albemarle
Patrick Thompson
Former Enterprise GBS & Digital Transformation Officer
Albemarle
Nele Rittweger
Senior Product Marketing Manager
Celonis
Kim Tish
Payroll Operations Lead
Archer Daniels Midland
Maureen Shea
Former Vice President, HR Transformation
CVS Health
Roberta Ehlers
Global Payroll Process & Service Delivery Lead
Pfizer
Ben Schafer
Principal, Business Services Acceleration Center Leader
PwC
Ruchi Gupta
EVP Global Business Services Practice
Teleperformance
Ian Patmore
Vice President, Product
PredictX
Prashanthi Kommajosyula
Senior Director, Finance Transformation
Unilever
Matt Higgins
Chief Information Officer
Avail Infrastructure Technologies
Mirlanda Gecaj
CFO
Xerox
Caty Sacco
Vice President Finance Shared Services
The Boeing Company
Gary Smith
Executive Managing Director, Sales
KnowledgeLake
Deepesh Vellore
Partner
Jersey Tech Partners
Anna Flanagan
Finance Director
Koch Industries
Ajit Kumar Kunji
Vice President, Global Business Services
Salesforce
Hrishikesh Patwardhan
Director, GBS Transformation
Salesforce
Dahlia (Dolly) Rigsby
Director, Finance Shared Services
West Fraser
Todd Ferarro
GVP, Global Operations
Verint
Makenzie Grisham
Director, Global Service Delivery
Sonoco
Mateen Malik
Managing Partner
Dawn Digital Technologies
Torsten Shulz
Director Intelligent Automation
Chazey Partners
Joe Miscioscia
Senior Value Architect
BlackLine
Michelle Chellino
Senior Solutions Consultant
BlackLine
Adam McDonagh
VP Sales North America
Softco
Daragh Byrne
CMO
Softco
Josephine Schweiloch
Director of Finance, Data Science, & Technology
IBM
Denise Reese
Senior Director, Automotive Sales Leader, Capgemini Business Services
Capgemini
Harsh Madan
Vice President, North America Growth for Business Services
Capgemini
Marek Sowa
Vice President Generative AI
Capgemini
Ayan Bhattacharya
Vice President Generative AI
Capgemini
Andrew Murdoch
HR Process Owner
Archer Daniels Midland
Linda Rose
Director Enterprise Business Services
FedEx
Don Sausa
Vice President of Customer Service and Country Site Leader
Cardinal Health
Sheena Davidson
Lead, Account SE
Salesforce
Nate Shaw
Senior, Account SE
Salesforce
Dan Gutmacher
Global HR & Employee Services Offering Leader
IBM
Robin Thomas Tatum
Business Development Executive
Capgemini
Mark Santos
Director & Global Partner Acceleration Leader for Generative AI
ServiceNow
Heather King
Managing Director
SSON
Angela Mangiapane
President, Mars Global Services
Mars
Angela Mangiapane
President, Mars Global Services
Mars
Jana Vondran
Fmr. SVP, GBS
Ingram Micro
Jana Vondran
Fmr. SVP, GBS
Ingram Micro
Shane Abeyratne
Senior Vice President and Head, Global Business Services
Cardinal Health
Shane Abeyratne
Senior Vice President and Head, Global Business Services
Cardinal Health
Isaac Knoot
Vice President, Global Business Services
Boston Scientific
Isaac Knoot
Vice President, Global Business Services
Boston Scientific
AJ Wijesinghe
Senior Vice President, GBS
Ecolab
AJ Wijesinghe
Senior Vice President, GBS
Ecolab
Angela Mangiapane
President, Mars Global Services
Mars
Angela Mangiapane
President, Mars Global Services
Mars
Jana Vondran
Fmr. SVP, GBS
Ingram Micro
Jana Vondran
Fmr. SVP, GBS
Ingram Micro
Shane Abeyratne
Senior Vice President and Head, Global Business Services
Cardinal Health
Shane Abeyratne
Senior Vice President and Head, Global Business Services
Cardinal Health
Isaac Knoot
Vice President, Global Business Services
Boston Scientific
Isaac Knoot
Vice President, Global Business Services
Boston Scientific
AJ Wijesinghe
Senior Vice President, GBS
Ecolab
AJ Wijesinghe
Senior Vice President, GBS
Ecolab
Witness the incredible resilience of Elizabeth Smart, whose abduction captivated the world. Held captive for nine grueling months, Elizabeth's triumphant return was just the beginning of her extraordinary journey. Now, she shares her powerful story of survival, healing, and unwavering hope. Hear firsthand how she transformed unimaginable trauma into advocacy, inspiring change in child safety and recovery. From testifying against her captor to founding the Elizabeth Smart Foundation, Elizabeth's unwavering spirit shines through. Be inspired by her message of hope, resilience, and the power to reclaim your life, no matter the challenges. Don't miss this unforgettable keynote.
"I don’t get the energy I get locally that I get with SSON. It's great to be with like-minded people. We’re talking the same language. This service that’s being provided to people is worth every penny. That’s why I like being a part of it. People should not miss out on this opportunity."
"[SSOW] gives you the opportunity to realtime benchmark what’s going on in the organization. Not only from the data that SSON provides but also from the interaction with your peers... It’s the opportunity to meet some of your peers that you maybe only talk to the whole year over the phone... Build those contacts, build those networks. It’s a wonderful expenditure of my time.”
"It was very educational for me both as a presenter and an audience member. I was particularly impressed with the thoughtful curating of sessions to build upon ideas throughout the week. I gained valuable new insights into overall business strategy and the SSO and BPO models by hearing recurring themes from various perspectives, which I can now apply."
"...It’s great to see industry experts and peers at all levels participating, sharing knowledge and available for casual conversations throughout the week. One thing that I’m really looking for is having discussions with others and learning more about how people are thinking about cognitive technologies, such as OpenAI and ChatGPT... Our ability to learn from each and explore the realm of the possible.”
Conference passes provide access to the Big Idea Stage, Receptions, Meals, the Innovation HUB, and so much more!
Mar. 17-19
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