Empower Your Shared Services & GBS for Strategic Growth & Disruption (SSOW Australasia 2025)
Navigate Challenges, Drive Innovation & Secure Your Seat at the Strategic Table

For 28 years SSOW Australasia has been the place for the industry to connect, to innovate, to advance, and to revolutionise.

In 2025, Shared Services is evolving and transforming faster than ever before. As we head towards 2030, this will truly be an era of unparalleled change, innovation, overhaul and excellence within in the industry.

More importantly, we are going to get you set for the era of business services. The decade where you supercharge your SSC’s delivery, scope, capability, AI transformation, process, workforce and customer excellence
 
Your business services strategy is the foundation of business capability, growth and delivery – your strategy, your technology choices, your workforce, your process, your delivery of customer excellence– you as shared services leaders and teams are masters of your organisation’s destiny.

Ready to take on the challenge? Ready to take advantage of every opportunity?

We sure are! Welcome to SSOW 2025.

You will meet and engage with:
✓   Shared Services    ✓  GBS    ✓  Business Services    ✓  Finance    ✓  HR
✓  Procurement    ✓  Intelligent Automaton    ✓  Service Delivery    ✓  IT 
✓  Strategy & Transformation Heads    ✓  Digital Transformation Leaders

Why Attend

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NETWORK AND CONNECT WITH PEERS, TECHNOLOGY PROVIDERS AND THOUGHT LEADERS

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Future-Proof your Field Service Business Model for Sustainable Growth

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Embrace Digital Transformation to Connect the Dots

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Unlock Operational Efficiencies Like Never BeforE

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Leave Equipped with Actionable Strategies to Transform your Field Service Model

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Dedicated opportunities to ask questions to onstage leaders to ensure you get the most out of each and every session

Sponsor SSOW 2025

Enquire today to be involved SSOW and put your solution in front of decision makers from Shared Services, GBS, Finance, HR, Procurement, IT and more!

Exclusive Experiences ONLY at SSOW 2025

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SSOW Impact Awards

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SSOW Leaders Boardroom

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Interactive Discussion Groups

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Unparalleled speaker line up

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Technology Demonstration Drive

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Focus Days

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Speed Networking

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Big Ideas Stage

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Exhibition Hall & Solutions Hub

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Deep Dive Tracks

SSOW Impact Awards 2025

SSON's Shared Services & Outsourcing Impact Awards is a globally recognised, annual industry awards ceremony, which honours and celebrates SSC and service delivery teams who have exceeded industry standards in their SS&O initiative.

Make sure to get your entry in, and celebrate your teams’ success!

DOWNLOAD THE 2025 SSOW IMPACT AWARDS BROCHURE

Business Service Leaders at SSOW 2024:

SSOW 2024 World Class Speakers Included:

Dean Robinson

Group General Manager, Business Services

Asahi Beverages

Rachel Anderson

Head of Business Connect (Shared Services)

Sydney Water

Janelle Annis-Brown

Director Shared Services Corporate Operations

Life Without Barriers

Kerri-Anne Loring

Executive General Manager Business Services

Downer Group

Will Baldry

Intelligent Automation Leader

LION

Adrian Hudson

General Manager

Queensland Shared Services

Samantha Banfield

Director of Change and Technology

Ashurst

Dr Kym Davis

Projects & Programs Specialist

Smart Precinct NQ

Jo Duncan

Group Head of Finance Shared Services

St Vincents Health Australia

Charles Gardiner

Senior Director People Digital

Worley

Eunice Gardner

Group Manager Global Business Service

Newmont Corporation

Dr Marnie Gibson

Global Director: People

T2 Tea

Tash Grant

Assistant Director – Finance Operations, Shared Services

ACT Government

Christina Halpin

Group General Manager – Finance Services

Downer Group

Christine Hammett

PTP Manager

The Kraft Heinz Company

Sian Hicks

Director: Division of Shared Services

The Australian National University

Olivia Maskaric

Senior Manager, Performance Improvement

The Kraft Heinz Company

Pratik Mukherjee

Head of Performance & Programs

Team Global Express

Adalene Pandeli

Head of Tax & Finance Operations

Coles

Chris Purdy

Vice President - Organisational Effectiveness & Strategy, Middle East, Africa, Asia Pacific

Accor

Evan Sams

Head of Global Business Services, ANZ

The Kraft Heinz Company

Shakira Snowdon

Country Head: Philippines

Pepper Money

Lowana Stirk

Head of Finance Shared Services

Westpac Group

Peter Tow

Executive Director, Strategic Projects and Improvements

Western Sydney University

A 5-Star Event! Why are leaders attending SSOW!

The 2024 SSOW, by far, exceeded my expectations. I was so fortunate to meet and connect with many like-minded people and took away some great ideas to incorporate into my workplace. It was my first SSOW and I will be back. Looking forward to next year's.

Tash Grant, ACT Government

The Shared Services and Outsourcing Week (SSOW) Conference and Awards Night is THE premier event for the sector. I highly recommend investing in attending this event to network with peers, learn from experienced operators about their successes and challenges, and collaborate as we continue to develop the field of practice and research. This is an unparalleled opportunity to gain insights, share knowledge, and learn about innovation in shared services

Dr. Kym Davis

Attending the conference was an incredible experience, filled with inspiring conversations and innovative ideas.

Evan Sams, Kraft Heinz