EMPOWERING SHARED SERVICES AS A STRATEGIC FORCE
12th– 15th May 2025
| Marvel Stadium, VIC
2024 SSON Analytics Report - Australian Trends: Expansion Through Capabilities, Technology and Talent
As transactions become more streamlined, technology provides transparency, and most solutions offer some kind of analytics, shared services are refocusing on transforming how work gets done: setting their sights on optimization opportunities through both process improvement and workforce optimization. These charts highlight the trends impacting Australian shared services in 2024, and provide valuable insights on strategic priorities for the year ahead.
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