Abhi Kadian

Chief Process & Intelligent Automation Officer Westpac

- He is a veteran of automation, having spent the last 8 years leading and scaling automation practices at Australia’s leading Banks

- Abhi is educated as an Actuary, MBA and lean six sigma black belt

Main Conference - SSOW ANZ - Day One - Tuesday 13th May 2025

10:10 AM The Ultimate Technology Discussion – AI and Automation Shaping the Future of Shared Services

  • How has the evolution of AI and automation over the past decades transformed shared services, and what’s next on the horizon?
  • What lessons can we learn from 10 years of innovation to successfully implement cutting-edge AI and automation technologies?
  • How do organisations strike the right balance between leveraging automation for efficiency and maintaining a human touch in service delivery? 

Check out the incredible speaker line-up to see who will be joining Abhi.

Download The Latest Agenda