EMPOWERING SHARED SERVICES AS A STRATEGIC FORCE
12th– 15th May 2025
| Marvel Stadium, VIC
Adrian Hudson
General Manager Queensland Shared Services - Department of Customer Services, Open Data and Small and Family Business
Main Conference - SSOW ANZ - Day Two - Wednesday 14th May 2025
12:20 PM Customer-Centric Shared Services: Delivering Excellence at Scale
- Operating at scale.
- Leveraging workforce capability and culture.
- Understanding the needs and priorities of your customers.
- Balancing the needs and competing priorities of the “many” within a shared services context.
Check out the incredible speaker line-up to see who will be joining Adrian.
Download The Latest Agenda
